Impersonate User

Search for user

Elevate Roles

The following are session-specific privileges, session timeout or logout will remove all elevated privileges.

security_admin

Grant modification access to High Security Settings, allow user to modify the Access Control List

More Info

User Guide

Search Product Documentation

Filter navigator

All applications Favorites Your history

Home

Self-Service
- Homepage
- Business Applications
- Dashboards
- Service Catalog
- Employee Center
- Knowledge
- Separator
- Visual Task Boards
- Connect Chat
- Incidents
- Watched Incidents
- My Requests
- Requested Items
- Watched Requested Items
- Separator
- My Connected Apps
- My Profile
- My Tagged Documents
- My Tags
- My Knowledge Articles
- Take Survey
- My Approvals
- My Assessments & Surveys
- My Assets
- My Notification Preferences
Activity Subscriptions
App Engine
Availability
Benchmarks
- Dashboard
- Administration
  - Setup
  - Category
Business Calendar
Content Taxonomy
Conversational Interfaces
Diagram Builder
- Diagram Instances
Docker
Docker Webhook Answer Subflow
- Docker Webhook Answer Subflows
- Webhook Answer Subflow
Dynamic Related Record
- Related Record Contexts
- Related Record Definitions
Employee Center
Entity View Action Mapper (EVAM)
Formulas
- System Functions
- User Functions
Global IP Exclusion
- IP Exclusion
Guided Setup - Legacy
- ITSM Guided Setup
- ITOM Guided Setup
Guided Tour Designer
Instance Scan
- Checks
- Suites
- Results
- Findings
- Dashboard
- Table Cleanup
IntegrationHub
Interaction
- All
- Active
- Assigned to Me
- Wrap Up
Issue Auto Resolution
- Settings
- Simulation
NLQ
NLU Workbench
Now Experience Framework
PDF Generator
- Font Families
Predictive Intelligence
- Homepage
- Classification
- Similarity
  - Solution Definitions
  - Solutions
- Clustering
  - Solution Definitions
  - Solutions
- Regression
  - Solution Definitions
  - Solutions
- Separator
- Training Jobs
- Separator
- Word Corpus
- Separator
- Stopwords
Process Automation
Quick Actions
- Actions
- Parameters
Search Suggestions
Self-Service Analytics
- Deflection Metric
- Configuration
Service Desk
- Callers
- Incidents
- Knowledge
- My Work
- My Groups Work
- My Approvals
- SLAs
  - My Work
  - My Groups Work
System Data Management
- Delete Jobs
- Update Jobs
System Map Page
System Mobile
Usage Tracking Consent
- Enable/Disable Tracking
User Experience Analytics
Vault Products
- Vault Documentation
Incident
Problem
Change
CMDB Workspace
- CMDB Workspace ➚
Configuration
Password Reset
- Getting Started
- Downloads
- Separator
- Overview
- Reset Requests
- Activity Log
- Blocked Users
- Separator
- Processes
- Verifications
- Credential Stores
- Security Questions
- Properties
- Extensions
- Separator
- Service Desk
- Separator
- Enroll
- Change Password
Service Catalog
Service Catalog Wizards
Item Designer
Service Creator
Service Portfolio Management
Knowledge
Organization
Product Catalog
- Product Models
- Catalog Definitions
Asset
Inventory
Contract
Cost
- Depreciation
- Fixed Assets
- Separator
- Expense Lines
- Cost Center
Employee Profile
Assessments
Survey
Reports
- Getting Started
- View / Run
- Create New
- Scheduled Reports
- Import Tables
- Header Footer Templates
- Administration
- Separator
- Summary Sets
Performance Analytics
PA Solution Library
- Solutions
Connect
- Connect Chat
- Administration
Live Feed
- Live Feed
- Feed Administration
Dependency Views
AI Search
Compliance
Admin Center
- Admin Home
- Adoption Blueprints
Adoption Services
Antivirus
Auto Recovery
- Properties
Automated Test Framework (ATF)
Configuration by Category
- Alias
- DNS
- Batch Job
- UNIX Cluster
- Logical Partition
- Device Port
- Network Appliance
- Network Equipment
- Personal
- Server
- Mainframe
- Display
- Imaging
- Scanner
- Monitoring Equipment
- CSU/DSU
- FDDI Cards
- Firewall
- Hub
- Intrusion Detection
- Modem
- WAN Accelerator
- Wireless Access
- Printing Hardwares
- Plotter
Connections & Credentials
Contextual Search
- Separator
- Searchers
- Additional Resources
- Search Result Display Configuration
- Search Contexts
- Agent Assist
  - Trend Definitions
  - Recommendations
- Separator
- Table Configuration
- Record Producer Configuration
- Separator
- Properties
CSDM
Decision Management
- Decision Builder ➚
Email Client
Embedded Help
Homepage Admin
- Edit ESS Homepage
- Edit ITIL Homepage
- My Home
- Separator
- Pages
- Layouts
- Interactive Filters
- Messages
- Separator
- Properties
Instance Usage
- Application Usage Overview
- ServiceNow Store Usage Overview
Metrics
- Definitions
- Instances
- Separator
- Business Rules
- Script Actions
- Script Includes
MID Server
Multi-factor Authentication
On-Call Scheduling
Password Policy
Protected Tables
- Log Protection
- Protected Table Log
Recommendation Framework
- Administration
  - Recommendation Properties
Rollback & Recovery
Scriptlet
- Scriptlet Functions
Service Level Management
Service Portal
- Service Portal Home ➚
- Service Portal Configuration ➚
- Separator
- Portals
- Announcements
- Agent Chat
- Themes
- Page Route Maps
- Pages
- Widget Instances
- Widgets
- CSS
- Log Entries
- Menus
- Headers & Footers
- Dependencies
- Angular Providers
- Properties
- Usage Overview
- Search
Sitemap Generator
- Sitemap Configuration
- Sitemap Scheduler
Standard Ticket
- Standard Ticket Configuration
State Management
- State Models
Subscription Management
System Applications
System Archiving
- Getting Started
- Separator
- Archive Rules
- Archive Log
- Archive Destroy Rules
- Archive Destroy Log
- Archive Status
- Archive Properties
- Archive Tables
  - Archive Knowledge Use
  - Archive Email
System Classic Mobile UI
System Clone
System Definition
System Diagnostics
System Export Sets
System Extension Points
System Import Sets
System LDAP
- Getting Started
- Create New Server
- LDAP Servers
- LDAP Monitor
- Separator
- Data Sources
- Scheduled Loads
- Transform Maps
- Separator
- LDAP Log
- Certificates
System Localization
System Logs
System Mailboxes
- Inbound
  - Inbox
  - Received
  - Junk
- Outbound
  - Outbox
  - Sent
  - Skipped
  - Failed
- Administration
System Notification
System OAuth
System Policy
System Properties
- Basic Configuration
- Basic Configuration UI16
- My Company
- UI Properties
- Classic Mobile UI Properties
- CSS
- System
- Email Properties
- Import Export
- Approval Engines
- Separator
- LDAP
- SLA
- Oracle DB Options
- Replication
- Service Catalog
- Homepage
- Dashboard Properties
- Web Services
- System Localization
- Text Search
- Global Text Search
- Security
- Single Sign-on
- System Diagnostics
- Google Maps
- Separator
- Categories
System Run Level
System Scheduler
- Scheduled Jobs
- Schedules
System Security
System UI
- Attachment Icon Rules
- Themes
- Field Styles
- Form Annotation Types
- Form Sections
- Formatters
- Forms
- Gauges
- List Control
- Lists
- Menu Lists
- Messages
- Process Flow
- Related Lists
- Remove Pagination Count Helper
- View Rules
- Views
- Widgets
- Welcome Page Content
- Overview Help
- Timeline Pages
- Image ZIP Upload
- Images
- Videos
- Audio Files
- Embed Object Types
- Separator
- UI Policies
- UI Actions
- UI Pages
- UI Macros
- UI Scripts
- UI Context Menus
- Script Includes
- Separator
- Help Contexts
System Update Sets
System User Guide
- User Guide
- Administration
System Web Services
Targeted Communications
Team Development
- Getting Started
- Separator
- Team Dashboard
- Pushes and Pulls
- Instance Comparisons
- Local Changes
- Separator
- Remote Instances
- Exclusion Policy
- Properties
Upgrade Center
User Administration
- Role Attributes
- Users
- Groups
- Roles
- Logged in users
- Active Transactions
- All Active Transactions
- Separator
- Departments
- Locations
- Companies
- Location Map
- Countries
- Normalization Data Services
  - Guided Setup
- Role Delegation
- Separator
- Developer Preferences
- User Preferences
- User Presence
- Delegates
- User Roles
- Group Roles
Workflow
Workspace Experience

Loading history...Your navigation history will appear here for easy access

Entries appear in your history as you visit lists, records, and other items

iPhone 6s
Mobiles
Service Catalog
5h ago

Service Catalog
Developer Laptop (Mac)
Hardware
DashboardMy Assets
Developer Laptop (Mac)
Hardware
Service Catalog
IncidentNew Record
DashboardMy Assets
IncidentNew Record
IncidentsActive = true
9h ago

Order Status: REQ0010141
Developer Laptop (Mac)
Hardware
Service Catalog
UserWhatfix Administrator
10h ago

DashboardMy Assets
A day ago

Order Status: REQ0010140
Developer Laptop (Mac)
Hardware
Service Catalog
DashboardMy Assets
Order Status: REQ0010139
Developer Laptop (Mac)
Hardware
Service Catalog
Developer Laptop (Mac)
Hardware
Service Catalog
3d ago

Service Catalog

ServiceNow Script Debugger

Transaction paused at breakpoint.

Connect Sidebar - Press escape to close

Open Conversations

Closed Conversations

Welcome to Connect Chat real-time messaging

Click the button to connect with co-workers and get your work done

Open existing conversations by using the filter above

You can also experience Connect Chat using the full-screen view by clicking on the button below

To learn more about Connect Chat, visit the User Guide

Click the button to connect with co-workers and get your work done

Open existing conversations by using the filter above

Desktop Notifications

ServiceNow strongly recommends you enable Desktop Notifications on your browser. You can always disable these notifications again in your user preferences.

Help Sidebar - Press escape to close

Help

User Guide
Search Documentation

User Guide
Search Documentation

HR Sidebar - Press escape to close

Response Templates